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Dropbox import issues

I'm finding this rather a major pain on both your apps. When requesting to import files from Dropbox it either tells me that there are no files in app which there clearly is or there's a thin blank line on the top, I also see that this is an issue with my team that uses the same app.

4 people have this problem

I have moved a pdf file from my main dropbox file, to my new dropbox/app/tapglance file, however, when I try to use the "Add Plan" feature in Tap Glance and select "Import from Dropbox" I get a "negotiating with dropbox" notification but nothing else! Please help.

I’m having a similar problem. I can’t import 1 pdf plan from dropbox. When I click import, the system starts but stays in the import mode for hours without importing the pdf.

Please make sure:

1. Your Dropbox app is up to date.

2. Your TapGlance app is up to date.

3. Your TapGlance app can access Dropbox - this is done through settings

4. Your iOS is up to date.


If any one of these items is not complete, the import will not work.

Because of Dropbox restrictions, your plan files must be in folder "Dropbox/Apps/TapGlance" or "Dropbox/Apps/Interior Design for iPad" (depending on the app you use), in order to see them. Dropbox does not allow us to import or export plans to other Dropbox folder.

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